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    App | Offline Mode

    Introduction

    Ensure operational continuity for field personnel, guaranteeing the execution and complete recording of tasks and forms in areas with low or no connectivity. Critical information is stored locally on the mobile device and synchronized securely and automatically when a stable connection is restored.

    Modules Involved

    Operational Tasks

    Task management center where all operational activities are created, assigned, scheduled and monitored, allowing the visualization of statuses, assignment of responsible persons and scheduling according to different time criteria.
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    Form

    Tool to design and customize data capture forms in the field, with multiple types of fields (text, photos, signature, video, etc.), organized in customizable sections and with configurable restrictions.
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    Real-Time Multimedia Evidence

    Enriched data collection. Allows the capture of photos, videos, voice notes and digital signature of the client or technician directly in the task forms.
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    Detailed Operational Flow (Offline Work Protocol)

    The functionality is divided into three critical phases that the user must follow to ensure data traceability:

    1. Preparation Phase (BEFORE DEPARTURE)

    • Mandatory Creation: Tasks MUST be created and assigned on the web or mobile platform with a stable connection (WiFi or 4G). The system needs to generate the unique IDs and upload the form templates.

    • Verification: The user must open the mobile application and verify that the assigned tasks for the day or week appear correctly loaded in their list before leaving the coverage area
    CheckOp - App - Tasks

    2. Execution Phase (IN FIELD)

    • Offline work: The user executes the task without worrying about the signal. The application automatically stores every answer, photo, video and signature in the device's local memory.

    • Performance Recommendation: If the device does not need to receive calls, it is advisable to activate Airplane Mode. This improves the response speed of the application (by stopping searching for signal) and can achieve battery savings of up to 70%.
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    3. Closing Phase (ON RETURN/Synchronization)

    • Connection Search: The user must actively search for an area with a good signal (WiFi or strong 4G).

    • Synchronization: When reactivating the connection, the system runs automatic synchronization in the background. All locally saved data (including large files such as videos and photos) are transferred to the cloud, and the task status is updated in the web version.

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